George Donahue is the Director of Training at Sixty Vines and Mexican Sugar (Front Burner Society) – and our customer spotlight of the week!
We like everyone at Mexican Sugar and Sixty Vines, but we love George because whenever he talks to us, it’s never about him – he only talks about his people. In that way, he fully embodies what it means to be a coach.
These past few years have seen a revolution in the world of workforce training and development, and George is not only an innovator in this field, he’s been a careful observer of its trends for years. (One of the reasons why his appearance on our podcast was such a hit. )
And this past week Jaime and Dana from team 1Huddle caught up with him in Dallas to talk shop!
Here are some of their favorite takeaways:
“I get really excited when I start hearing people talk about experience over sales. When I start hearing people talk about doing things differently than they’ve been done before that, that gets me excited.”
The industry is witnessing “kind of a death of average. And so there’s a lot of like average restaurants that are gonna struggle because they’re too focused on PNLs and sales and not talking about the guest experience exclusively. So, anytime [I hear] people talking about experience, I lean into that.”
“It reinforces everything we do in the restaurant, everything that’s in their training schedules. But it’s so much more. All the questions are geared to exactly where the learner is at that moment…I’m able to build content very quickly that targets you where you are.” One employee “played at their house for six hours on a Saturday night. My favorite [story] was that somebody was at a party and they started talking about a wine game that we had, and they broke it out at a party and they all started playing 1Huddle at a party!”
Thanks George, not just for being a great customer and friend, but for being a coach!
Keep crushing it.
Now, back to work.
1Huddle is a coaching and development platform that uses quick-burst mobile games to more quickly and effectively educate, elevate, and energize your workforce — from frontline to full-time.
With a mobile-first approach to preparing the modern worker, a mobile library of 3,000+ quick-burst employee skill games, an on-demand game marketplace that covers 16 unique workforce skill areas, and the option for personalized content, 1Huddle is changing the way organizations think about their training – from a one-time boring onboarding experience to a continuous motivational tool.
Key clients include Loews Hotels, Novartis, Madison Square Garden, PIMCO, TAO Group, and the United States Air Force. To learn more about 1Huddle and its platform, please visit 1huddle.co.
"1Huddle is a great tool to drive knowledge retention and make it sticky, make it fun, and also serves as a huge analytics tool for us to understand the quality of the stuff we’re rolling out.”
—James Webb, Global People Development & Engagement
Annual savings per location (312+)
“All of a sudden, people are playing the game multiple times a day to rack up points to get to the top of the leaderboard.”
—Lauren Constable, VP of Operations
Annual savings opening
5 new locations
“This thing is amazing. I’m awestruck with the power of this tool. 1Huddle makes running and operating restaurants fun and greatly increases our employees’ knowledge.”
—Tony Daddabbo, Director of Training
in training time
Annual savings across 60 locations