1Huddle for Hospitality + Entertainment

1HUDDLE FOR Hospitality + Entertainment.

When it’s showtime, the biggest brands in hospitality and entertainment trust 1Huddle to perform. Whether you’re serving 2 guests or 20,000, 1Huddle’s ready all day, every day with games to:

MADISON SQUARE GARDEN + 1HUDDLE

The Madison Square Garden Company is a world leader in sports and entertainment, managing venues, professional sports teams and media properties. MSG’s New York Knicks & Rangers teams use 1Huddle for:

Seasonal Product Launches

Deep, detailed education on full season, partial season, and group ticket packages, as well as suites and premium seating product training.

Sales Team Process and Industry Education

Procedural training on B2C and B2B sales methodology, best practices, and relevant target industry knowledge.

IT Systems and Processes Training

Sales operations procedures across the organization’s tech stack, including Salesforce, Dialsource and LinkedIn.

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More likely to get a job

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Increase in knowledge retained

Featured customer

MSG is fired up

“I just love that it’s mobile. They can take it and play anywhere. It’s on their phone, they always have access to it."
—Marc Jackson, Former Vice President of Season Membership Sales at Madison Square Garden

TAO GROUP + 1HUDDLE

TAO Group Hospitality is a leading restaurant and nightlife company that develops, owns and operates 61 of the most successful food & beverage and nightlife entertainment venues across 22 markets in the United States and abroad. TAO Group uses 1Huddle for:

Concept-Specific Training

Location-specific product and service SOPs, including menu, POS systems, steps of service and more.

System-Wide Culture, Development, and Compliance

Communication of overarching standards on topics like diversity, equity & inclusion, professional development, ServSafe and PCI compliance.

Role-Specific Training

Across each concept in the brand, clear responsibilities and training for FOH, BOH and corporate employees.

Featured customer

TAO Group uses 1Huddle to get their people ready for work

“I love working with the team. They make it so easy.”
—Jennifer Rucker, Partner at TAO Group

Loews Hotels + 1HUDDLE

Loews Hotels is a leading luxury hotel brand comprised of 27 distinctive hotels and resorts across the United States. Loews Hotels uses 1Huddle for:

Hotel-Wide Standards

Proper protocols for rooms, front desk, F&B & corporate roles

New Location Opening Procedures

Initial and ongoing coaching on systems, technical knowledge, procedural and HR-related topics.

Culture-Building

Fun, cross-departmental games to engage team members on property-specific features, sports, music and current events.

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Voluntary participation

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Days to launch

Featured customer

Loews Hotels is getting in the game

“People are playing the game multiple times a day to rack up points to see their name at the top of the leaderboard...this has worked so well, that we are also exploring some more sensitive topics such as diversity.”
—Lauren Constable, Vice President of Operations for Loews Hotels & Co.

A dashboard for you to take control.

Everything you would expect to manage users, games and reports.

AI to Identify Skill Gaps

Our Predictive Learning algorithm automatically increases question difficulty to close skill gaps faster.

Reports to Know What’s Up

Run reports on top managers and see how each is performing.

In The News

The future of work is here! 1Huddle is the #1 employee performance platform featured on Squawk Box, Yahoo! Finance, Bloomberg, and more. See how 1Huddle is helping leading brands stay ready.

NY
Daily News

It’s not often companies can claim that its workforce actually looked forward to training days…

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NY Daily News

Cnbc's Squawk Box

Check out our CEO, Sam Caucci, on CNBC’s Squawk Box with Mr. Wonderful discussing gamification and the workforce.

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CNBC's Squawk Box

Yahoo! Finance

1Huddle CEO, Sam Caucci, featured on Yahoo! Finance talking 1Huddle and how we are “shaking up job training!”

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Yahoo Finance

Get started with 1Huddle today.