Dana Safa Bernardino
The restaurant industry is notorious for high turnover rates. With slim margins, intense competition, and the relentless pace of the kitchen and front-of-house, it’s no surprise that many employees feel the strain. The impact of high turnover is profound: disrupted service, increased training costs, and weakened team morale.
Understanding the ‘why’ behind this exodus and then addressing it is critical. We’ve identified the key reasons for high turnover in restaurants and have outlined strategies to counteract this trend.
At 1Huddle, we believe that the solution to high turnover lies in a combination of technology, training, and culture shifts. Here’s what restaurants can do:
A significant portion of turnover prevention rests on inadequate preparation. When new hires are onboarded, they should be given a robust introduction to their role, the team, and the restaurant’s culture. This is where platforms like 1Huddle come into play.
By transforming training into a game-based experience, learning becomes fun and memorable. Employees can engage in bite-sized training sessions, challenging their coworkers, and climbing leaderboards. This approach not only equips them with the knowledge they need but also fosters a sense of community and competition.
In conclusion, while the restaurant industry’s turnover rates have historically been high, it’s not an insurmountable challenge. By understanding the root causes and proactively addressing them with a combination of modern solutions and time-tested strategies, restaurants can foster a more stable, engaged, and productive workforce.
At 1Huddle, we’re committed to playing a part in this transformation, ensuring that employees are not just equipped to do their jobs, but are also excited and proud to be part of the team.
1Huddle is a coaching and development platform that uses quick-burst mobile games to more quickly and effectively educate, elevate, and energize your workforce — from frontline to full-time.
With a mobile-first approach to preparing the modern worker, a mobile library of 3,000+ quick-burst employee skill games, an on-demand game marketplace that covers 16 unique workforce skill areas, and the option for personalized content, 1Huddle is changing the way organizations think about their training – from a one-time boring onboarding experience to a continuous motivational tool.
Key clients include Loews Hotels, Novartis, Madison Square Garden, PIMCO, TAO Group, and the United States Air Force. To learn more about 1Huddle and its platform, please visit 1huddle.co.
Dana Safa Bernardino, Manager of Digital Marketing at 1Huddle
"1Huddle is a great tool to drive knowledge retention and make it sticky, make it fun, and also serves as a huge analytics tool for us to understand the quality of the stuff we’re rolling out.”
—James Webb, Global People Development & Engagement
Annual savings per location (312+)
“All of a sudden, people are playing the game multiple times a day to rack up points to get to the top of the leaderboard.”
—Lauren Constable, VP of Operations
Annual savings opening
5 new locations
“This thing is amazing. I’m awestruck with the power of this tool. 1Huddle makes running and operating restaurants fun and greatly increases our employees’ knowledge.”
—Tony Daddabbo, Director of Training
in training time
Annual savings across 60 locations