HQ: Huntington Beach, California | Locations: 40+ | Employees: 372+
Life is hard, and TravisMathew, with its soft cloud knits and office-ready athleisure, is a brand that believes clothes shouldn’t make it harder.
Their styles are versatile, comfortable, and most importantly, designed to make the wearer’s life easier.
So, there was some irony to the fact that they couldn’t find a learning platform that did the same.
“We were really looking for a way to make training more fun and just, like, something more automated that didn’t feel so cumbersome on our training team.” Kari Chambers, Retail Operations Manager at TravisMathew, recalled.
“Traditionally,” she explained, “an LMS program is something you really need to hunker down at a computer and designate a big amount of time for.”
And in retail? That just doesn’t work.
Shops make particularly challenging atmospheres for training and development. As Kari says, “we have to work around traffic.”
They needed a platform that, like their clothing, was versatile enough to move with them.
“[You can use 1Huddle] in quick spurts, when it works for your team, which is really nice, especially in retail.“
Now, with 1Huddle’s mobile-first design, struggling to make time for training is a thing of the past.
In fact, making time for fun, trivia-based training games is something her team has excelled at.
“It’s fun for everyone to see how they’re doing and how their store measures up to other stores […] They’re thinking about it all the time.“
Watch Our Interview with Kari
What follows is a full transcript of our conversation, edited for length and clarity.
Kari Chambers: So my name’s Kari Chambers. I am the Retail Operations Manager at TravisMathew, and we love 1Huddle.
So what made you guys choose 1Huddle?
KC: We were really looking for a way to make training more fun and just, like, something more automated that didn’t feel so cumbersome on our training team. At the time, we didn’t even have a training team, so it was really just our ops team. So it just seemed like a great way to make it more fun and accessible for everyone.
What is your favorite part of 1Huddle? If you could pick one thing.
KC: I think the leaderboard. I think it’s so fun for everyone to see how they’re doing and how their store measures up to other stores like people are just competitive so it’s fun.
So if you were talking to someone about 1Huddle, how would you describe it?
KC: I would say it feels sort of like a fun Facebook quiz that your mom would send to you, but about content that matters.
Well, that’s a good description.
KC: You mean though, where you’re like, ‘Thanks mom!’.
So we know a lot of brands are still using LMS in that, you know, that traditional training style. What would you say is the biggest difference between that and 1Huddle?
KC: I think traditionally an LMS program is something you really need to hunker and sit down at a computer and designate a big amount of time for, and this, you can really do it in quick spurts when it works for your team, which is really nice, especially in retail. Like we have to work around traffic. So it’s just easier. Yeah.
People that are playing. Is there some interesting feedback that you hear from them? Stuff that they’re saying?
KC: Yeah. We obviously only ask people to play when they’re on the clock. But we’ve seen a ton of people playing it at midnight. Which is really funny to me. Like they’re sitting at home and they’re just like, “I gotta play, I gotta get to the top of the leaderboard.” So I love that. I love hearing that people are playing all the time. They’re thinking about it all the time.
That’s great. Anything else you wanted to add?
KC: Bri is amazing, we love her. And the customer service is great.
Thank you. And that’s a wrap.
1Huddle is a coaching and development platform that uses quick-burst mobile games to more quickly and effectively educate, elevate, and energize your workforce — from frontline to full-time.
With a mobile-first approach to preparing the modern worker, a mobile library of 3,000+ quick-burst employee skill games, an on-demand game marketplace that covers 16 unique workforce skill areas, and the option for personalized content, 1Huddle is changing the way organizations think about their training – from a one-time boring onboarding experience to a continuous motivational tool.
Key clients include Loews Hotels, Novartis, Madison Square Garden, PIMCO, TAO Group, and the United States Air Force. To learn more about 1Huddle and its platform, please visit 1huddle.co.
Dani Cahn, Communications and Creative Development
"1Huddle is a great tool to drive knowledge retention and make it sticky, make it fun, and also serves as a huge analytics tool for us to understand the quality of the stuff we’re rolling out.”
—James Webb, Global People Development & Engagement
Annual savings per location (312+)
“All of a sudden, people are playing the game multiple times a day to rack up points to get to the top of the leaderboard.”
—Lauren Constable, VP of Operations
Annual savings opening
5 new locations
“This thing is amazing. I’m awestruck with the power of this tool. 1Huddle makes running and operating restaurants fun and greatly increases our employees’ knowledge.”
—Tony Daddabbo, Director of Training
in training time
Annual savings across 60 locations