Dana Safa Bernardino
Running a restaurant is no easy feat. Especially not today.
It requires a great deal of effort and attention to detail to ensure that everything runs smoothly, from the food to the customer service. One key factor in achieving success in the restaurant industry is maximizing staff productivity. As they say, time is money, and this is particularly true in the restaurant industry. The more efficiently your staff can work, the more money you can make.
One way to boost productivity in your restaurant is through back-of-house (BOH) training. This type of training is focused on the kitchen and support staff and can help improve their efficiency and effectiveness. Here are some tips on how to use BOH training to boost your restaurant staff productivity.
Before you can train your staff, you need to establish a strong foundation.
This means creating a comprehensive training program that covers all aspects of the job. Your training program should include not only basic job skills, but also information on your restaurant’s policies, procedures, and expectations. This foundation will help ensure that everyone is on the same page and that your staff knows what is expected of them.
Once you have established a strong foundation, it’s important to create a culture of learning within your restaurant.
This means encouraging your staff to take an active interest in their job and providing opportunities for them to improve their skills. Offer regular training sessions, workshops, and other learning opportunities to help your staff stay up-to-date with the latest industry trends and techniques.
Technology can be a powerful tool when it comes to boosting productivity in your restaurant.
Consider investing in software that can help streamline your kitchen processes, such as inventory management systems or order tracking tools. These tools can help your staff work more efficiently and minimize the risk of errors or delays.
Clear communication is essential when it comes to boosting productivity in your restaurant.
Make sure that your staff knows exactly what is expected of them and provide regular feedback on their performance. This feedback should be both positive and constructive, helping your staff understand what they are doing well and what they need to improve upon.
Restaurant work is a team effort, and your staff will be more productive when they work together.
Encourage teamwork and collaboration by creating a positive and supportive work environment. Foster a culture of mutual respect and encourage your staff to help each other out when needed.
Setting goals and incentives can be a powerful motivator for your staff.
Consider setting achievable goals for your kitchen and support staff, such as reducing wait times or increasing order accuracy. When these goals are met, provide incentives such as bonuses or recognition. This can help keep your staff motivated and focused on achieving success.
Finally, it’s important to offer ongoing training and support to your staff. This can help them continue to improve their skills and stay motivated in their job. Regular training sessions, workshops, and other learning opportunities can help your staff stay engaged and excited about their work.
In conclusion, boosting restaurant staff productivity through back-of-house training requires a comprehensive and well-executed approach. By establishing a strong foundation, creating a culture of learning, using technology to your advantage, providing clear expectations and feedback, encouraging teamwork and collaboration, setting goals and incentives, and offering ongoing training and support, you can help your staff work more efficiently and effectively. With these strategies in place, you’ll be well on your way to running a successful and profitable restaurant.
Now, back to work.
1Huddle is a coaching and development platform that uses quick-burst mobile games to more quickly and effectively educate, elevate, and energize your workforce — from frontline to full-time.
With a mobile-first approach to preparing the modern worker, a mobile library of 3,000+ quick-burst employee skill games, an on-demand game marketplace that covers 16 unique workforce skill areas, and the option for personalized content, 1Huddle is changing the way organizations think about their training – from a one-time boring onboarding experience to a continuous motivational tool.
Key clients include Loews Hotels, Novartis, Madison Square Garden, PIMCO, TAO Group, and the United States Air Force. To learn more about 1Huddle and its platform, please visit 1huddle.co.
Dana Safa Bernardino, Manager of Digital Marketing at 1Huddle
"1Huddle is a great tool to drive knowledge retention and make it sticky, make it fun, and also serves as a huge analytics tool for us to understand the quality of the stuff we’re rolling out.”
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